I remember growing up and going to the grocery store with my mother where at the end of the check-out line the manager had posted a sign with big red scripted letters that said. "Rule #1: the customer is always right. Rule #2: see rule #1." Published by ScampContinue reading: Dealing With Consumers Who Question Everything

A great career in this business can be like a match. A spark ignites into a billowing flame that quickly becomes small and as quickly as it appears and then it's gone. To realize how accurate this analogy is I suggest you talk to your younger employees. M… Published by ScampContinue reading: What Have You Done […]